**Cancellation and Refund Policy for www.rankholder.in**
At www.rankholder.in, we strive to provide our customers with high-quality products and a satisfactory shopping experience. This Cancellation and Refund Policy outlines the terms under which you may cancel your order and request a refund.
**1. Cancellation of Orders**
- **Before Shipment:** You may cancel your order at any time before it has been shipped. To cancel your order, please contact our customer service team at team.official360@gmail.com or whatsapp 8891193130 with your order details. If your order is successfully canceled, you will receive a confirmation email, and any charges will be refunded to your original payment method.
- **After Shipment:** Once your order has been shipped, you will need to follow our return process outlined below to return the product for a refund.
**2. Return Policy**
- **Eligibility for Returns:** You may return products within [insert number of days, e.g., 30 days] of receiving your order, provided that the items are in their original condition, unused, and in the original packaging. Certain items may be non-returnable, including digital downloads, opened software, and personalized items.
- **Return Process:** To initiate a return, please contact our customer service team at [Your Contact Email] or [Your Phone Number] to obtain a Return Merchandise Authorization (RMA) number. Include the RMA number on the return package. You are responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
**3. Refund Process**
- **Processing Time:** Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [insert number of days, e.g., 5-10 business days].
- **Partial Refunds:** In certain situations, only partial refunds may be granted (if applicable):
- Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.
- Any item returned more than [insert number of days, e.g., 30 days] after delivery.
**4. Non-Refundable Items**
The following items are non-refundable:
- Digital downloads
- Opened software
- Gift cards
- Personalized or custom items
**5. Contact Us**
If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at:
team.official360@gmail.com